EVENTS

Located just 5 minutes from Cleveland Hopkins International Airport, Great Northern Mall serves the Greater Cleveland Area’s west side and offers a convenient, comfortable, and family-friendly indoor shopping experience. Anchored by Dillard’s, Macy’s, JCPenney, Dick’s Sporting Goods, and a 10-screen Regal Cinemas & RPX, Great Northern Mall also features 120 quality retailers. Destination brands include Cleveland’s largest Forever 21, PINK and Victoria’s Secret stores, and Bath & Body Works.

Great Northern Mall’s full-service dining options satisfy a range of appetites and include McAlister’s Deli, Red Lobster, and BJ’s Brewhouse and Restaurant. A dozen additional specialty food retailers are located inside the mall, including customer favorites like Starbucks, Cinnabon/Carvel, Fresh Healthy Cafe’ and Auntie Anne’s Pretzels.

Whether you’re running errands or spending a leisurely day with family & friends, Great Northern Mall is not just a place to get things done – it’s a great place to find fun!

CONTACT INFORMATION

Phone Numbers
GUEST SERVICES
SECURITY OFFICE
Address
4954 Great Northern Mall

North Olmsted, OH 44070

CENTER HOURS

Individual store and restaurant hours may vary.
MONDAY 11:00 AM - 7:00 PM
TUESDAY 11:00 AM - 7:00 PM
WEDNESDAY 11:00 AM - 7:00 PM
THURSDAY 11:00 AM - 7:00 PM
FRIDAY 11:00 AM - 7:00 PM
SATURDAY 11:00 AM - 7:00 PM
SUNDAY 12:00 PM - 6:00 PM
The Management Office is open Monday through Friday
8:30 AM – 5:00 PM and is located in the dining court.

CENTER CONTACTS

General Manager
KRISTIN JANSON
Marketing & Business Development Manager
DAN CRANDALL

CENTER SECURITY SERVICES AMENITIES & GUEST EXPERIENCE

Questions can also be directed to our hotline at 440-734-6304. If your question is directed to an individual store, please contact that store using the contact information provided in our Directory, which provides a listing of all retailers and their respective phone numbers.

GENERAL INFORMATION

WHEELCHAIRS & SCOOTERS

Complimentary Wheelchairs and Electric Scooters are available for our visitors with limited mobility. Please contact the Security Office located near Dick’s Sporting Goods, present a photo ID and we’ll be happy to help.

Please contact 440-554-0696 with any other questions you have regarding the use of our complimentary wheelchairs and scooters.

LOST & FOUND

Great Northern Mall - Security Department manages the lost and found property for the mall. If you lost or misplaced an item at Great Northern, you can stop by the Security offices or call , Monday through Friday from 8:00AM to 5:00PM. In the event the property is found and identification is with the item, the department will do their best to contact you. We will make every effort to locate the legal owner of any property we have turned in to us.

TRACKLESS TRAIN

The train depot is located in the Sears’ wing. Climb aboard your favorite train car to see the mall from an exciting and unique point of view. Have your ticket punched by the conductor, wave to shoppers as you pass them by and enjoy the realistic train sounds as your round trip winds you through the mall and back to the depot.

Get Directions & Transit

MALL SERVICES

FREE WIFI

Enjoy free, uninterrupted WiFi service throughout the Mall.

PLAY SPACE

Head to our Family Play Space and let your little ones have fun while you keep a close eye on the action. Kids can climb and explore the bright, colorful play area filled with animal characters, large puzzles and plenty of space to stretch those active little legs.

The Family Play Space is located near Macy’s. Kids can climb and explore the bright, colorful elements inspired by nature including a double-sided tree slide, mother deer and fawn, hollow tree trunk and more. The space also features comfortable seating for parents and a soft, carpeted floor for toddlers that tumble.

Children in Play Space must be supervised by an adult at all times. Play Space closes at 2:30 pm & 5:30 pm daily for brief cleaning.

STROLLER RENTAL

Visiting us with kids in tow? Try a Smarte Carte stroller! Little ones will love riding in these colorful vehicles, and you’ll love keeping them close while you shop.
Smarte Carte Strollers feature:

Plenty of space for personal items and purchases.
Two convenient cup holders and a snacks tray.
A moving steering wheel to keep little hands occupied.
Lap safety belt.
Self-serve strollers are available for rent at the following locations:

Double & Single strollers located just inside the mall entrance by Dick’s Sporting Goods (next to H&M).

Single strollers located near Dillard’s. Single strollers are $6 and double strollers are $8 with $.50 reward when returned. Cash, credit/debit cards accepted.

AMENITIES & MORE

    (* Required)

    Please prove you are human by selecting the Car.