Located just 5 minutes from Cleveland Hopkins International Airport, Great Northern Mall serves the Greater Cleveland Area’s west side and offers a convenient, comfortable, and family-friendly indoor shopping experience. Anchored by Dillard’s, Macy’s, JCPenney and Dick’s Sporting Goods, Great Northern Mall also features 120 quality retailers. Destination brands include Cleveland’s largest Forever 21, PINK and Victoria’s Secret stores, and Bath & Body Works.

Great Northern Mall’s full-service dining options satisfy a range of appetites and include McAlister’s Deli, Raising Canes, Red Lobster, and BJ’s Brewhouse and Restaurant. A dozen additional specialty food retailers are located inside the mall, including customer favorites like Charley’s, Mr. Hero, Fresh Healthy Cafe’ and Auntie Anne’s Pretzels.

Whether you’re running errands or spending a leisurely day with family & friends, Great Northern Mall is not just a place to get things done—it’s a great place to find fun!

CENTER CONTACTS

GUEST SERVICES
SECURITY OFFICE
LEASING & ADVERTISING

Contacts on our BUSINESS PAGE

4954 GREAT NORTHERN BLVD
NORTH OLMSTED, OH 44070

CENTER HOURS

MONDAY 11:00 AM - 8:00 PM
TUESDAY 11:00 AM - 8:00 PM
WEDNESDAY 11:00 AM - 8:00 PM
THURSDAY 11:00 AM - 8:00 PM
FRIDAY 11:00 AM - 8:00 PM
SATURDAY 11:00 AM - 8:00 PM
SUNDAY 11:00 AM - 6:00 PM

Individual store and restaurant hours may vary.

The Management Office is open Monday through Friday 8:30 AM – 5:00 PM and is located in the dining court.

CENTER SECURITY SERVICES AMENITIES & GUEST EXPERIENCE

Questions can be directed to  Guest Services at 440-734-6304. If your question is directed to an individual store, please contact that store using the contact information provided in our Directory, which provides a listing of all retailers and their respective phone numbers.

FREE WIFI

Enjoy free, uninterrupted WiFi service throughout the Center.

LOST & FOUND

Great Northern Mall Security Department manages the lost and found property for the center. If you lost or misplaced an item at Great Northern Mall, you can stop by the Security offices or call 440.554.0696 Monday through Friday from 8:00AM to 5:00PM. We will make every effort to locate the legal owner of any property we have turned in to us.

Wheelchairs

Complimentary wheelchairs and electric scooters are available for our visitors with limited mobility. Please contact the Security Office located near Dick’s Sporting Goods, present a photo ID and we’ll be happy to help.

Contact 440-554-0696 with any questions you have regarding the use of our wheelchairs and scooters.

Dog Friendly

Great Northern Mall is dog-friendly year-round and welcomes all well-behaved dogs, regardless of breed, into the Center. Please review our Dog Policy here.

PLAY AREA

The Family Play Space is located near Macy’s. Kids can climb and explore the bright, colorful elements inspired by nature including a double-sided tree slide, mother deer and fawn, hollow tree trunk and more. The space also features comfortable seating for parents and a soft, carpeted floor for toddlers that tumble.

Children in Play Space must be supervised by an adult at all times. Play Space closes at 2:30 pm & 5:30 pm daily for brief cleaning.

STROLLER RENTAL

Visiting us with kids in tow? Try a Smarte Carte stroller! Smarte Carte Strollers feature:
• Plenty of space for personal items and purchases.
• Two convenient cup holders and a snacks tray.
• A moving steering wheel to keep little hands occupied.
• Lap safety belt.

Self-serve strollers are available for rent at the following locations: Double & Single strollers located just inside the mall entrance by Dick’s Sporting Goods.

Single strollers located near Dillard’s. Single strollers are $6 and double strollers are $8 with $.50 reward when returned. Cash, credit/debit cards accepted.

ADDITIONAL AMENITIES

ATMs
Visitor Guides & Local Maps
Transportation Schedules
Mall Directories
Charging Stations

WHERE YOU

GET ANSWERS

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